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Bug
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Resolution: Not a bug
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Low
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None
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None
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Severity 3 - Minor
Problem Definition
When creating issues through integrated tools like slack, symbols and special characters are rendered as emoji.
Steps to reproduce
1. Create an issue from slack
2. Add the character ": p" (without the space) to the description
2. Save the content and create an issue
Expected Result
Symbols are rendered.
Actual Result
Emoji is rendered.
Work Around
Disable the New Jira Issue View.
– This can be done by Clicking on the Profile Icon at the bottom left -> Personal Settings (or Profile). Under the "Labs" section, disable the "New Jira Issue View".
- is cloned from
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JRACLOUD-71388 Ability to use symbols, emojis, and special characters in new issue view
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- Closed
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[API-313] Use symbols and special characters in new issue view when creating through integration
| Resolution | New: Not a bug [ 12 ] | |
| Status | Original: Needs Triage [ 10030 ] | New: Closed [ 6 ] |
| Component/s | New: Jira Cloud for Slack [ 55793 ] | |
| Component/s | Original: Jira - Slack Integration [ 47991 ] | |
| Key |
Original:
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New:
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| Affects Version/s | New: None [ 92938 ] | |
| Project | Original: Jira Cloud (including JIRA Core) [ 18514 ] | New: Atlassian Product Integrations [ 20010 ] |
| Parent |
Original:
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| Symptom Severity | New: Severity 3 - Minor [ 14432 ] | |
| Workflow | Original: JAC Sub-task Workflow [ 3803329 ] | New: JAC Bug Workflow v3 [ 3997051 ] |
| Issue Type | Original: Sub-task [ 6 ] | New: Bug [ 1 ] |
| Status | Original: Open [ 1 ] | New: Needs Triage [ 10030 ] |
| Component/s | New: Jira - Slack Integration [ 47991 ] |
| Labels | New: yellow |
| Description |
Original:
h3. *Problem Definition*
When creating issues through integrated tools like slack, symbols and special characters are rendered as emoji. Steps to reproduce 1. Create an issue from slack 2. Add the character /:p to the description 2. Save the content and create an issue h3. *Expected Result* Symbols are rendered. h3. *Actual Result* Emoji is rendered. h3. *Work Around* Disable the New Jira Issue View. -- This can be done by Clicking on the Profile Icon at the bottom left -> *Personal Settings* (or *Profile*). Under the "Labs" section, disable the "New Jira Issue View". |
New:
h3. *Problem Definition*
When creating issues through integrated tools like slack, symbols and special characters are rendered as emoji. Steps to reproduce 1. Create an issue from slack 2. Add the character ": p" (without the space) to the description 2. Save the content and create an issue h3. *Expected Result* Symbols are rendered. h3. *Actual Result* Emoji is rendered. h3. *Work Around* Disable the New Jira Issue View. -- This can be done by Clicking on the Profile Icon at the bottom left -> *Personal Settings* (or *Profile*). Under the "Labs" section, disable the "New Jira Issue View". |
| Description |
Original:
h3. *Problem Definition*
When creating issues through integrated tools like slack, symbols and special characters are rendered as emoji. Steps to reproduce 1. Create an issue from slack 2. Add the character :p to the description 2. Save the content and create an issue h3. *Expected Result* Symbols are rendered. h3. *Actual Result* Emoji is rendered. h3. *Work Around* Disable the New Jira Issue View. -- This can be done by Clicking on the Profile Icon at the bottom left -> *Personal Settings* (or *Profile*). Under the "Labs" section, disable the "New Jira Issue View". |
New:
h3. *Problem Definition*
When creating issues through integrated tools like slack, symbols and special characters are rendered as emoji. Steps to reproduce 1. Create an issue from slack 2. Add the character /:p to the description 2. Save the content and create an issue h3. *Expected Result* Symbols are rendered. h3. *Actual Result* Emoji is rendered. h3. *Work Around* Disable the New Jira Issue View. -- This can be done by Clicking on the Profile Icon at the bottom left -> *Personal Settings* (or *Profile*). Under the "Labs" section, disable the "New Jira Issue View". |
| Description |
Original:
h3. *Problem Definition*
Ability to use symbols, emojis, and special characters in the Comment or Description field is missing in the new Jira issue view. When attempting to add it manually using the [Special Characters and symbols|https://confluence.atlassian.com/confcloud/use-symbols-emojis-and-special-characters-724764854.html] the symbols are not rendered correctly. Steps to reproduce 1. Try to add a comment or description in the new issue view using symbols listed at [Special Characters and symbols|https://confluence.atlassian.com/confcloud/use-symbols-emojis-and-special-characters-724764854.html] For Example (/) (!) (x) 2. Save the content h3. *Expected Result* Symbols are rendered. h3. *Actual Result* Symbols are not rendered. h3. *Work Around* Disable the New Jira Issue View. -- This can be done by Clicking on the Profile Icon at the bottom left -> *Personal Settings* (or *Profile*). Under the "Labs" section, disable the "New Jira Issue View". |
New:
h3. *Problem Definition*
When creating issues through integrated tools like slack, symbols and special characters are rendered as emoji. Steps to reproduce 1. Create an issue from slack 2. Add the character :p to the description 2. Save the content and create an issue h3. *Expected Result* Symbols are rendered. h3. *Actual Result* Emoji is rendered. h3. *Work Around* Disable the New Jira Issue View. -- This can be done by Clicking on the Profile Icon at the bottom left -> *Personal Settings* (or *Profile*). Under the "Labs" section, disable the "New Jira Issue View". |
| Summary | Original: Ability to use symbols and special characters in new issue view when creating through integration | New: Use symbols and special characters in new issue view when creating through integration |
| Summary | Original: Ability to use symbols, emojis, and special characters in new issue view | New: Ability to use symbols and special characters in new issue view when creating through integration |