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  1. Atlassian Product Integrations
  2. API-313

Use symbols and special characters in new issue view when creating through integration

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    • Icon: Bug Bug
    • Resolution: Not a bug
    • Icon: Low Low
    • None
    • None
    • Jira Cloud for Slack
    • Severity 3 - Minor

      Problem Definition

      When creating issues through integrated tools like slack, symbols and special characters are rendered as emoji.

      Steps to reproduce
      1. Create an issue from slack
      2. Add the character ": p" (without the space) to the description
      2. Save the content and create an issue

      Expected Result

      Symbols are rendered.

      Actual Result

      Emoji is rendered.

      Work Around

      Disable the New Jira Issue View.
      – This can be done by Clicking on the Profile Icon at the bottom left -> Personal Settings (or Profile). Under the "Labs" section, disable the "New Jira Issue View".

            Unassigned Unassigned
            skahol Swati Kahol
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              Created:
              Updated:
              Resolved: