• Type: Bug
• Resolution: Fixed
• Priority: Low
• Fix Version/s: None
• Affects Version/s: 1.0
• Component/s: Jira Cloud for Slack
• Labels:

  None

[API-288] Viewing old issue view causes Slack integration side panel to render an error

K. Yamamoto made changes - 10/Mar/2021 6:21 AM

Link

New: This issue relates to API-340 [ API-340 ]

Luiz Silva made changes - 04/Sep/2020 3:53 AM

Resolution		New: Fixed [ 1 ]
Status	Original: Short Term Backlog [ 12074 ]	New: Closed [ 6 ]

Collapse comment: Luiz Silva added a comment - 04/Sep/2020 3:53 AM

Luiz Silva added a comment - 04/Sep/2020 3:53 AM

The issue was fixed by the development team. Users should be able to correctly see the Slack side panel in the old issue view.

Expand comment: Luiz Silva added a comment - 04/Sep/2020 3:53 AM

Luiz Silva added a comment - 04/Sep/2020 3:53 AM The issue was fixed by the development team. Users should be able to correctly see the Slack side panel in the old issue view.

Fabian A made changes - 28/Aug/2020 7:01 PM

Summary

Original: Viewing old issue view causes Slack integration sid panel to render an error

New: Viewing old issue view causes Slack integration side panel to render an error

Luiz Silva made changes - 27/Aug/2020 2:35 AM

Description

Original: h3. Issue Summary When using the old issue view experience in Jira, the Jira Cloud for Slack side panel renders with an error. h3. Steps to Reproduce  # Open an issue that has mentions in Slack, in an instance with the app properly set up.  # Switch to old issue view experience.  # h3. Expected Results Display issue mentions in Slack. h3. Actual Results The panel will display: {noformat} {"error":{"message":"Token not found","code":"AUTHENTICATION_FAILED"} {noformat} h3. Workaround Switch to the new issue view experience.

New: h3. Issue Summary When using the old issue view experience in Jira, the Jira Cloud for Slack side panel renders with an error. h3. Steps to Reproduce  # Open an issue that has mentions in Slack, in an instance with the app properly set up.  # Switch to old issue view experience. h3. Expected Results Display issue mentions in Slack. h3. Actual Results The panel will display: {noformat} {"error":{"message":"Token not found","code":"AUTHENTICATION_FAILED"} {noformat} h3. Workaround Switch to the new issue view experience.

Luiz Silva made changes - 27/Aug/2020 2:21 AM

Status

Original: Needs Triage [ 10030 ]

New: Short Term Backlog [ 12074 ]

Luiz Silva created issue - 27/Aug/2020 2:20 AM