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  1. Atlassian Product Integrations
  2. API-285

Present and accept Request Types on the Issue Type field

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    • Suggestion
    • Resolution: Unresolved
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    • Jira Cloud for Slack
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    Description

      "/jira create", mimics the ticket creation process, but not for the service desk portal ticket creation because it misses the Request Types on the Issue Type field. 

      It would be of great value to have the portal request types displayed on the issue type box, so that our customers could stay in slack while creating support tickets.

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              Unassigned Unassigned
              ccc0292093ad José Queirós
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                Created:
                Updated: