Uploaded image for project: 'Atlassian Product Integrations'
  1. Atlassian Product Integrations
  2. API-285

Present and accept Request Types on the Issue Type field

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Jira Cloud for Slack
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      "/jira create", mimics the ticket creation process, but not for the service desk portal ticket creation because it misses the Request Types on the Issue Type field. 

      It would be of great value to have the portal request types displayed on the issue type box, so that our customers could stay in slack while creating support tickets.

              Unassigned Unassigned
              ccc0292093ad José Queirós
              Votes:
              26 Vote for this issue
              Watchers:
              23 Start watching this issue

                Created:
                Updated: