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  1. Atlassian Product Integrations
  2. API-212

Add approval workflow to Slack integration

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Jira Cloud for Slack
    • None

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      Problem Definition

      The Jira Cloud for Slack app does not allow for approvers to approve a Jira Service Desk request directly from Slack. The option to have approval workflows that go directly into Slack with quick actions will help these workflows move faster.

      Suggested Solution

      Add the option to approve or decline a Jira Service Desk request that needs approval directly from Slack via an integration.

      Workaround

      Set up a notification in Jira Cloud for Slack when the request is transitioned to the approval status. The approvers can be notified in Slack but they will have to click the request to open Jira Service Desk where the request can be approved or declined.

            [API-212] Add approval workflow to Slack integration

            Yong added a comment -

            +1

            Yong added a comment - +1

            Kaylah Black added a comment -

            +1

            Kaylah Black added a comment - +1

            YY Brother added a comment -

            +1

            YY Brother added a comment - +1

            Chris Ejbich added a comment -

            +1

            Chris Ejbich added a comment - +1

            Eamonn O'Connor added a comment -

            +1

            Eamonn O'Connor added a comment - +1

            Avinash Gadepalli added a comment -

            +1

            Avinash Gadepalli added a comment - +1

            Alex Pelletier added a comment -

            +1

            Alex Pelletier added a comment - +1

            Isaac Williams-Matias added a comment -

            +1

            Isaac Williams-Matias added a comment - +1

            Camryn Clay added a comment -

            +1

            Camryn Clay added a comment - +1

            Swaroop Kumar added a comment -

            We need this feature

            Swaroop Kumar added a comment - We need this feature

              Unassigned Unassigned
              skleist@atlassian.com Simon K
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                Created:
                Updated: