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  1. Atlassian Product Integrations
  2. API-211

Jira for Slack integration: Ability to disable "dedicated channel" feature

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      As a Jira admin, it would be nice to have the ability to disable the "Dedicated Channel" feature.

      Actual Behavior

      When you link a Jira ticket to a Slack channel, it automatically sets the topic of the channel and you have to manually clear it to remove it
      Since there's no limitation to the number of issues linked to a channel and the change to the topic happens at the moment one creates the link, it became an annoying behavior.

      Suggestion

      It would be nice to have the ability to disable the "Dedicated Channel" feature.

          Form Name

            [API-211] Jira for Slack integration: Ability to disable "dedicated channel" feature

            Sean Waters made changes -
            Comment [ Hi Henrique,

            I think you might be using a different Slack app. The official Jira Cloud for Slack app does not have any dedicated channel functionality. You can find our app here: https://slack.com/apps/A2RPP3NFR-jira-cloud?next_id=0

            With our app you would be able to setup notifications for a single issue or set of issues with our JQL filtering and we do not do any work to change the topic. Let us know if we can be of any assistance. ]
            Henrique Bittencourt (Inactive) created issue -

              Unassigned Unassigned
              hbittencourt Henrique Bittencourt (Inactive)
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                Created:
                Updated: