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  1. Atlassian Product Integrations
  2. API-178

Jira for Outlook mention users in comments

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    Description

      With the Jira for Outlook app when adding a comment in Show Issues in Outlook, it does not have the ability to @mention a user. This is possible in the plugin as it works for assigning users to issues. Can the user picker functionality be extended to comments as well? Most comments in my team involve tagging users.

      Steps to reproduce:

      1. Open an email in Outlook containing an excerpt of a Jira Issue
      2. Select Show Issues in the Jira Cloud ribbon in Outlook
      3. Select the issue in the View Issues tab in the pane
      4. Try adding a comment and @mentioning a user
      5. Check the comment in Jira and the @mention will be in plain text without the user tagged.

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            Unassigned Unassigned
            73c18b51f64e Lenny Tabakman
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