Thanks, 73c18b51f64e
In this case, would you mind to share a screenshot here one more time or upload it somewhere and share a direct link (not sure why Jira doesn't show your attachments)?
Also, could you please provide more details about your environment? OS, Outlook client (desktop or web, if web, then which browser).
https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-832797