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Suggestion
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Resolution: Unresolved
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Some teams would like issue previews to remain enabled, but find the unfurl in the channel to be too obtrusive or noisy.
Suggestion: Allow channels to toggle between replies in-channel, or threaded replies (reply in thread).
- is duplicated by
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API-170 Get the Jira Cloud bot via the Jira-Slack integration to mention and list the Jira key issue as a threaded comment
- Closed
Any update here? Would also lovvvvvve to see this implemented.
I'm a technical writer, and being able to create documentation-related tickets that come up from Slack threads would save my team a lot of time. The fact that creating tickets through this integration causes a separate message in the channel, rather than threading it within the post it was created from is pretty much a dealbreaker since it adds unnecessary noise for our entire company to see.
Having to open Jira to create a new ticket and cross-reference the Slack thread link is so much more cumbersome, and creates more of an opportunity to get distracted from my current task by making me leave Slack and go to a separate application, which is super unfortunate.