• Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Some teams would like issue previews to remain enabled, but find the unfurl in the channel to be too obtrusive or noisy.

      Suggestion: Allow channels to toggle between replies in-channel, or threaded replies (reply in thread).

            [API-118] Post issue preview as reply in thread

            Any update here? Would also lovvvvvve to see this implemented.

            I'm a technical writer, and being able to create documentation-related tickets that come up from Slack threads would save my team a lot of time. The fact that creating tickets through this integration causes a separate message in the channel, rather than threading it within the post it was created from is pretty much a dealbreaker since it adds unnecessary noise for our entire company to see.

            Having to open Jira to create a new ticket and cross-reference the Slack thread link is so much more cumbersome, and creates more of an opportunity to get distracted from my current task by making me leave Slack and go to a separate application, which is super unfortunate.

            Maddy Snyder added a comment - Any update here? Would also lovvvvvve to see this implemented. I'm a technical writer, and being able to create documentation-related tickets that come up from Slack threads would save my team a lot of time. The fact that creating tickets through this integration causes a separate message in the channel, rather than threading it within the post it was created from is pretty much a dealbreaker since it adds unnecessary noise for our entire company to see. Having to open Jira to create a new ticket and cross-reference the Slack thread link is so much more cumbersome, and creates more of an opportunity to get distracted from my current task by making me leave Slack and go to a separate application, which is super unfortunate.

            Mateus Augusto Saggin added a comment - - edited

            This is a really important feature. The channel get messed up with a lot of messages that could be inside the thread with the request.

             

            Edit: Open since 2019 😨

            Mateus Augusto Saggin added a comment - - edited This is a really important feature. The channel get messed up with a lot of messages that could be inside the thread with the request.   Edit: Open since 2019 😨

            We also need this feature, otherwise the previews take too much real estate in the channels.

            Stefan Gluszek added a comment - We also need this feature, otherwise the previews take too much real estate in the channels.

            paul.price added a comment -

            Would love to have this working - we have some tickets that drive several subtasks and its driving walls of text. 

            paul.price added a comment - Would love to have this working - we have some tickets that drive several subtasks and its driving walls of text. 

            +1 

            Currently fleshing out a Workflow to streamline dev requests; this feature would increase visibility + issue tracking immensely. Is there an update on the progress? 

            CHELSA MOONEY added a comment - +1  Currently fleshing out a Workflow to streamline dev requests; this feature would increase visibility + issue tracking immensely. Is there an update on the progress? 

            +1.

            Taruna Sudhakar added a comment - +1.

            +1

            Brennan Snow added a comment - +1

            tony wong added a comment -

            +1 for interest

            tony wong added a comment - +1 for interest

            +1

            Jake Anderson added a comment - +1

            Does this have a dependency on API-342?  

            leroy.kahn@zip.co added a comment - Does this have a dependency on API-342 ?  

              Unassigned Unassigned
              deads@atlassian.com Daniel Eads
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                Created:
                Updated: