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Suggestion
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Resolution: Won't Do
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None
Issue description
Support for Salesforce Sandbox with the ira Cloud for CRM (Official) Add-On.
Currently, the Salesforce Sandbox is not supported by the CRM app, with Jira.
Steps to replicate
- Create a Salesforce Sandbox
- Install the marketplace app Jira Cloud for CRM (Official) in Jira.
- Navigate to Project Settings -> CRM Integration and select Salesforce and click Continue
- Choose Use Custom Domain and key in the domain of the sandbox environment created.
- Proceed with allowing the permissions asked for.
Expected Results:
Integration succeeds
Actual results:
An authorization error appears.
- mentioned in
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Page Failed to load
[API-100] Support for Salesforce Sandbox with the Jira Cloud for CRM (Official) Add-On
Resolution | New: Won't Do [ 10000 ] | |
Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
Remote Link | New: This issue links to "Page (Confluence)" [ 532055 ] |
Labels | Original: salesforce | New: Salesforce |
Labels | New: salesforce |
Workflow | Original: JAC Suggestion Workflow [ 3211235 ] | New: JAC Suggestion Workflow 3 [ 3588383 ] |
Summary | Original: Support for Salesforce Sandbox with the ira Cloud for CRM (Official) Add-On | New: Support for Salesforce Sandbox with the Jira Cloud for CRM (Official) Add-On |
Description |
Original:
h3.* Issue description*
Support for Salesforce Sandbox with the ira Cloud for CRM (Official) Add-On. Currently, the Salesforce Sandbox is not supported by the CRM app, with Jira. h3. *Steps to replicate* * [Create a Salesforce Sandbox|https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_intro_get_dev_account.htm] * Install the marketplace app [Jira Cloud for CRM (Official)|https://marketplace.atlassian.com/apps/1217661/jira-cloud-for-crm-official?hosting=cloud&tab=overview] in Jira. * Navigate to _Project Settings -> CRM Integration_ and select _Salesforce_ and click _Continue_ * Choose _Use Custom Domain_ and key in the domain of the sandbox environment created. * Proceed with allowing the permissions asked for. h3. *Expected Results:* Integration succeeds h3. *Actual results:* An authorization error appears. |
New:
h3. *Issue description*
Support for Salesforce Sandbox with the ira Cloud for CRM (Official) Add-On. Currently, the Salesforce Sandbox is not supported by the CRM app, with Jira. h3. *Steps to replicate* * [Create a Salesforce Sandbox|https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_intro_get_dev_account.htm] * Install the marketplace app [Jira Cloud for CRM (Official)|https://marketplace.atlassian.com/apps/1217661/jira-cloud-for-crm-official?hosting=cloud&tab=overview] in Jira. * Navigate to _Project Settings -> CRM Integration_ and select _Salesforce_ and click _Continue_ * Choose _Use Custom Domain_ and key in the domain of the sandbox environment created. * Proceed with allowing the permissions asked for. h3. *Expected Results:* Integration succeeds h3. *Actual results:* An authorization error appears. |
Summary | Original: Support for Salesforce Sandbox with the ira Cloud for CRM (Official) Add-Om | New: Support for Salesforce Sandbox with the ira Cloud for CRM (Official) Add-On |