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  1. Atlassian Product Integrations
  2. API-100

Support for Salesforce Sandbox with the Jira Cloud for CRM (Official) Add-On

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    Description

      Issue description

      Support for Salesforce Sandbox with the ira Cloud for CRM (Official) Add-On.
      Currently, the Salesforce Sandbox is not supported by the CRM app, with Jira.

      Steps to replicate

      • Create a Salesforce Sandbox
      • Install the marketplace app Jira Cloud for CRM (Official) in Jira.
      • Navigate to Project Settings -> CRM Integration and select Salesforce and click Continue
      • Choose Use Custom Domain and key in the domain of the sandbox environment created.
      • Proceed with allowing the permissions asked for.

      Expected Results:

      Integration succeeds

      Actual results:

      An authorization error appears.

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              Unassigned Unassigned
              ssuvarna@atlassian.com Shwetha Suvarna
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                Updated:
                Resolved: