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  1. Analytics
  2. ANALYTICS-69

Issue data missing fields

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    • Severity 3 - Minor

      Issue Summary

      For a small percentage of Issue records in Atlassian Analytics, some fields may be blank due to one or more field values either exceeding restrictions on field size or exhibiting some other unsupported state.

      In such cases where an issue has one or more fields that exhibit such an unsupported state, the following fields will be blank in Atlassian Analytics:

      • Rich text fields: Description, Environment, Rich Text Custom Fields
      • Comment
      • Worklog
      • Attachment
      • Issue Links
      • Remote Links
      • Label
      • Voters
      • Watchers
      • User fields such as Assignee and Reporter

      This is a known caveat that we are undertaking work to address.|

      Steps to Reproduce

      Querying any of the fields mentioned above.

      Expected Results

      Accurate data from all Jira Issue fields are being reflected in Atlassian Analytics.

      Actual Results

      Inaccurate data from Jira is being reflected in Atlassian Analytics.

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available.

              Unassigned Unassigned
              86006ed850f5 Piers Warmers
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              17 Vote for this issue
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                Created:
                Updated: