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  1. Analytics
  2. ANALYTICS-349

Ability to calculate the remaining hours of an SLA

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      User Problem

      I want to be able to create a chart that shows how many hours remain on an issue's SLAs to identify tickets that need to be worked on immediately. I use the 'Time to resolution' field in a JQL filter within a Jira dashboard to create this chart, and I would like to replicate it in Atlassian Analytics. 

      Suggested Solutions

      Extract the JSON from the 'Time to resolution' field within the Issue field table into unique columns within the schema. Ideally, it would be nice to be able to calculate the hours remaining on each SLA associated with a ticket. 

      Current Workarounds

      No workaround currently exists. 

              tling@atlassian.com Tina Ling
              54a76a514a60 Jessie Turpin (Inactive)
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                Created:
                Updated: