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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Atlassian Data Lake - Data Platform
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None
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Minor
Issue Summary
Customers may encounter queries against the Atlassian Data Lake occasionally failing due to a random permissions error. The chart may display an error like "One or more queries failed to run. Update the queries if needed then try again." while the query log for the chart will mention an error running the query due to the file not being found.
This bug might be noticed more frequently in charts that are querying more than one data source; such as 2 different Atlassian Data Lake connections or a chart querying 1 Data Lake connection and 1 3rd party data source.
Steps to Reproduce
The error happens randomly, which means we haven't yet identified reproducible steps.
Expected Results
It is expected that the query against the Atlassian Data Lake would run successfully.
Actual Results
Queries will occasionally fail due to the permissions error. The query log for the chart will display an error such as the below:
Data source returned: Error running query: [FAILED_READ_FILE.NO_HINT]
Workaround
Currently there is no known workaround for this behavior.