Occasionally queries fail with 403 Authorization error

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    • Severity 3 - Minor

      Issue Summary

      Occasionally queries fail with error:

      [Databricks][JDBCDriver](500593) Communication link failure. Failed to connect to server. Reason: HTTP Response code: 403, Error message: Authorization related error response returned, but no token expired message received 

      Steps to Reproduce

      Attempt to run query in Atlassian Analytics against an Atlassian Analytics data source. 

      Expected Results

      Query does not fail

      Actual Results

      Query fails with error:

      [Databricks][JDBCDriver](500593) Communication link failure. Failed to connect to server. Reason: HTTP Response code: 403, Error message: Authorization related error response returned, but no token expired message received  

      Workaround

      Refreshing the data source by selecting the "Edit Connection" button in the "Connection" tab of the data source configuration and going through the data source creation again appears to refresh the token and queries will no longer fail. 

            Assignee:
            Unassigned
            Reporter:
            Matthew Lempitsky
            Votes:
            1 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: