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  1. Atlassian Intelligence
  2. AI-491

[Backend] Specific CQL (Confluence Query Language) Results in "message was removed because it mays contain customer sensitive information"

    • Severity 3 - Minor

      Summary

      When using the Confluence Search with a CQL that will use a Parent page with a large number of child pages that will retrieve a lot of information (page content), it will result in the following message:

      Oops, something went wrong with your search.
      We could not successfully complete the search. CQL was parsed but searchManager was unable to execute searchContent. CQL: parent = "xxxx" was parsed to searchContent query due to :message was removed because it mays contain customer sensitive information

      Steps to Reproduce

      1. Create a parent page
      2. Be sure to have a large number of child pages (e.g. 254)
      3. Try to run a Confluence Search with the filter With Parent for the specific parent page

      Expected Results

      Confluence should return a list of child pages, like the following example:

      Actual Results

      The following message is displayed:

      Notes

      Macros that rely on the Confluence Search will be also affected in this case. For example, the Content by Label macro, if using the With Parent filter.

      Workaround

      Move/reduce the number of child pages until the search properly works.

        1. cql.png
          213 kB
          Giuliano C.
        2. cql2.png
          85 kB
          Giuliano C.

            [AI-491] [Backend] Specific CQL (Confluence Query Language) Results in "message was removed because it mays contain customer sensitive information"

              Unassigned Unassigned
              80f3cd4a22b8 Josh Thompson
              Affected customers:
              4 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: