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  1. Atlassian Intelligence
  2. AI-491

[Backend] Specific CQL (Confluence Query Language) Results in "message was removed because it mays contain customer sensitive information"

    • Severity 3 - Minor

      Summary

      When using the Confluence Search with a CQL that will use a Parent page with a large number of child pages that will retrieve a lot of information (page content), it will result in the following message:

      Oops, something went wrong with your search.
      We could not successfully complete the search. CQL was parsed but searchManager was unable to execute searchContent. CQL: parent = "xxxx" was parsed to searchContent query due to :message was removed because it mays contain customer sensitive information

      Steps to Reproduce

      1. Create a parent page
      2. Be sure to have a large number of child pages (e.g. 254)
      3. Try to run a Confluence Search with the filter With Parent for the specific parent page

      Expected Results

      Confluence should return a list of child pages, like the following example:

      Actual Results

      The following message is displayed:

      Notes

      Macros that rely on the Confluence Search will be also affected in this case. For example, the Content by Label macro, if using the With Parent filter.

      Workaround

      Move/reduce the number of child pages until the search properly works.

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            [AI-491] [Backend] Specific CQL (Confluence Query Language) Results in "message was removed because it mays contain customer sensitive information"

            pqz made changes -
            Sprint Original: Hey Micky you're so fine [ 5218 ]
            pqz made changes -
            Component/s Original: Search - Core [ 46383 ]
            Component/s New: Search - Core [ 75296 ]
            Key Original: CONFCLOUD-57002 New: AI-491
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Support reference count Original: 9
            Project Original: Confluence Cloud [ 18513 ] New: Atlassian Intelligence [ 23110 ]
            Sunny Xu (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Sunny Xu (Inactive) made changes -
            Labels Original: backend cc-platform core-experience New: backend cc-platform core-experience stale-bulk-close202010
            Michael Andreacchio made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2444616 ] New: JAC Bug Workflow v3 [ 3431373 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 8 New: 9
            Alice Wang (Inactive) made changes -
            Rank New: Ranked lower
            Alice Wang (Inactive) made changes -
            Sprint Original: Papercuts & quick improvements, Hey Micky you're so fine [ 5213, 5218 ] New: Hey Micky you're so fine [ 5218 ]
            Alice Wang (Inactive) made changes -
            Rank New: Ranked higher

              Unassigned Unassigned
              80f3cd4a22b8 Josh Thompson
              Affected customers:
              4 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: