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  1. Atlassian Intelligence
  2. AI-1106

Filtering search by "Open" status returns an undefined value

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When using the search bar and filtering by status Open, then going to View All Issues, the results are invalid because the filter includes undefined and this returns the error:

      Your project and status selection is invalid

      The current implementation is adding values to JQL as NEW, IN Progress and Undefined, which is incorrect. The only valid values for JQL is "In progress" and "To Do" for any open issues.

      Steps to Reproduce

      1. Go to the search bar
      2. Scroll down to FILTER BY STATUS
      3. Tick the box for Open
      4. Scroll down to View all issues

      Expected Results

      All Issues View should return all tickets under To Do status

      Actual Results

      Since "undefined" is not a valid category, it's returning a warning about an invalid selection.

      Workaround

      Currently there is no known workaround for this behavior, however the search should still be returning valid results that match the other two selected status categories.

      You can uncheck the "undefined" option in the Status Category picker to remove the invalid option.

              Unassigned Unassigned
              14a9093a8dae Mariana Martinez (Inactive)
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                Created:
                Updated: