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Bug
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Resolution: Fixed
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High
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None
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1
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Severity 2 - Major
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Issue Summary
In Directory > Managed accounts > Export accounts, the export doesn't show Last active on... for Bitbucket and Trello products.
Steps to Reproduce
- Navigate to admin.atlassian.com, Directory > Managed accounts > Open an active account that has Bitbucket and Trello access.
- Check the Last active for Bitbucket, Trello products
- Now using the Export accounts option, export the managed accounts
- The export file will not have columns added for Last active on Bitbucket in bitbucket.org and the Last active on Trello in trello.com
Expected Results
The user export should have the Last active entries for Bitbucket, Trello
Actual Results
Last active entries for Bitbucket, Trello products are missing in the user export
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
Note: Attached the user export for the month of October (where the Last active for Bitbucket and Trello was shown) and November (Last active entries missing)
[ACCESS-986] Managed user export doesn't show last active for Bitbucket and Trello
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: In Progress [ 3 ] | New: Closed [ 6 ] |
| Status | Original: Short Term Backlog [ 12074 ] | New: In Progress [ 3 ] |
| Status | Original: Gathering Impact [ 12072 ] | New: Short Term Backlog [ 12074 ] |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Assignee | New: Salil [ swadnerkar ] |
| Support reference count | New: 1 |
| Description |
Original:
h3. Issue Summary
In Directory > Managed accounts > Export accounts, the export doesn't show *Last active on...* for Bitbucket and Trello products. h3. Steps to Reproduce # Navigate to admin.atlassian.com, Directory > Managed accounts > Open an active account that has Bitbucket and Trello access. # Check the *Last active* for Bitbucket, Trello products # Now using the *Export accounts* option, export the managed accounts # The export file will not have columns added for *Last active on Bitbucket in bitbucket.org* and * the Last active on Trello in trello.com* h3. Expected Results The user export should have the *Last active* entries for Bitbucket, Trello h3. Actual Results Last active entries for Bitbucket, Trello products are missing in the user export h3. Workaround Currently, there is no known workaround for this behavior. A workaround will be added here when available Note: Attached the user export for the month of October (where the Last active for Bitbucket and Trello was shown) and November (Last active entries missing) |
New:
h3. Issue Summary
In Directory > Managed accounts > Export accounts, the export doesn't show *Last active on...* for Bitbucket and Trello products. h3. Steps to Reproduce # Navigate to admin.atlassian.com, Directory > Managed accounts > Open an active account that has Bitbucket and Trello access. # Check the *Last active* for Bitbucket, Trello products # Now using the *Export accounts* option, export the managed accounts # The export file will not have columns added for *Last active on Bitbucket in bitbucket.org* and the *Last active on Trello in trello.com* h3. Expected Results The user export should have the *Last active* entries for Bitbucket, Trello h3. Actual Results Last active entries for Bitbucket, Trello products are missing in the user export h3. Workaround Currently, there is no known workaround for this behavior. A workaround will be added here when available Note: Attached the user export for the month of October (where the Last active for Bitbucket and Trello was shown) and November (Last active entries missing) |
| Priority | Original: Low [ 4 ] | New: High [ 2 ] |
swadnerkar Can you please take a look at this issue? Thanks!