Managed user export doesn't show last active for Bitbucket and Trello

XMLWordPrintable

    • 1
    • Severity 2 - Major

      Issue Summary

      In Directory > Managed accounts > Export accounts, the export doesn't show Last active on... for Bitbucket and Trello products.

      Steps to Reproduce

      1. Navigate to admin.atlassian.com, Directory > Managed accounts > Open an active account that has Bitbucket and Trello access.
      2. Check the Last active for Bitbucket, Trello products
      3. Now using the Export accounts option, export the managed accounts
      4. The export file will not have columns added for Last active on Bitbucket in bitbucket.org and the Last active on Trello in trello.com

      Expected Results

      The user export should have the Last active entries for Bitbucket, Trello

      Actual Results

      Last active entries for Bitbucket, Trello products are missing in the user export

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

      Note: Attached the user export for the month of October (where the Last active for Bitbucket and Trello was shown) and November (Last active entries missing)

        1. November_export.csv
          0.4 kB
        2. October_export.csv
          0.5 kB

            Assignee:
            Salil
            Reporter:
            Nagarjuna (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: