Use Case

• Invited a new domain account to Jira, Confluence and Bitbucket cloud, granting license.
• User did not action the invite and the account remain unused and unverified.
• On a clean up activity, the unverified account is not available in Managed Accounts and cannot be deactivated to free up licenses. (see ACCESS-617)
• Product admins would need to revoke access individually on the cloud products to revoke license.

Suggestion :

Allow org admins to deactivate unused / unverified accounts or have an alternative option in Managed accounts to revoke license for all products at once.

Workaround :

Use User Provisioning to automatically provision active accounts. Deactivation can then be managed from the IDP for freeing up licenses taken by the Atlassian Account.