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  1. Atlassian Access
  2. ACCESS-819

Allow account deactivation for unverified accounts

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    Description

      Use Case

      • Invited a new domain account to Jira, Confluence and Bitbucket cloud, granting license.
      • User did not action the invite and the account remain unused and unverified.
      • On a clean up activity, the unverified account is not available in Managed Accounts and cannot be deactivated to free up licenses. (see ACCESS-617)
      • Product admins would need to revoke access individually on the cloud products to revoke license.

      Suggestion :

      Allow org admins to deactivate unused / unverified accounts or have an alternative option in Managed accounts to revoke license for all products at once.

      Workaround :

      Use User Provisioning to automatically provision active accounts. Deactivation can then be managed from the IDP for freeing up licenses taken by the Atlassian Account.

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              Unassigned Unassigned
              rmacalinao Ramon M
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              Dates

                Created:
                Updated:
                Resolved: