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  1. Atlassian Guard
  2. ACCESS-818

Allow 2FA to be enable in multiple devices

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Summary

      As a user, I would like to be able to enable 2FA in multiple devices.

            [ACCESS-818] Allow 2FA to be enable in multiple devices

            Matthew Hunter added a comment -
            Atlassian Update - March 31, 2021

            Hi everyone,

            Thank you for bringing this suggestion to our attention.

            As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.

            Unfortunately, this suggestion didn’t make it to the roadmap this time and we are closing it.

            As we continue to roll out features we do look at feedback from our users and if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - March 31, 2021 Hi everyone, Thank you for bringing this suggestion to our attention. As explained in our new feature policy , there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order. Unfortunately, this suggestion didn’t make it to the roadmap this time and we are closing it. As we continue to roll out features we do look at feedback from our users and if you feel like this suggestion is still important to your team please let us know by commenting on this ticket. Thank you again for providing valuable feedback to our team!

            Chris Olofson added a comment -

            This is a significant gap in Atlassian's dual-factor authentication feature.

            Many products allow an end-user to authenticate with either their mobile device or using a desktop Chrome plug-in. Authy has offered this capability for a long time, and users do occasionally lose access to their mobile devices but still need to log in.

            Atlassian's 2FA is too rudimentary for enterprise use. User should be able to access the second credential from either their mobile phone, from a browser plug-in, or by downloading in advance one-time codes.

            Chris Olofson added a comment - This is a significant gap in Atlassian's dual-factor authentication feature. Many products allow an end-user to authenticate with either their mobile device or using a desktop Chrome plug-in. Authy has offered this capability for a long time, and users do occasionally lose access to their mobile devices but still need to log in. Atlassian's 2FA is too rudimentary for enterprise use. User should be able to access the second credential from either their mobile phone, from a browser plug-in, or by downloading in advance one-time codes.

              Unassigned Unassigned
              cfraga Caio
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