• Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Last update 2021 - January - 12

      As part of an initiative to better consolidate customer feedback, we are closing this ticket as Invalid. The Identity Providers not listed under our SAML SSO documentation are not considered unsupported. Rather, they don't have public documentation/hub with details on how to get the integration configured, but that does not mean it is not possible nor not supported at Atlassian. As long as the IdP supports SAML 2.0, it should be possible to get the configuration done. We recommend contacting the IdP support if you don't find the documentation on their side.

      That said, thanks to everyone for watching and commenting on this ticket.

      Atlassian Team

      Add Shibboleth to the list of Supported Identity Providers for SAML under Atlassian Access

      Shibboleth is an IdP solutions widely used by educational and government institutions and is a project which grew out of Internet2, which is well known within the open-source community

      Workaround:

      Although not currently one of the IdPs that is officially supported under Atlassian Access SAML single sign-on, Shibboleth can be used for single sign-on as described in SAML documentation in the section 1. Add the Atlassian product to your identity provider

            [ACCESS-578] Add Support for InCommon's Shibboleth as an IdP

            João Nunes made changes -
            Resolution New: Invalid [ 6 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            João Nunes made changes -
            Description Original: Add Shibboleth to the list of [Supported Identity Providers|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders] for SAML under Atlassian Access

            Shibboleth is an IdP solutions widely used by educational and government institutions and is a project which grew out of [Internet2|https://en.wikipedia.org/wiki/Internet2], which is well known within the open-source community

            *Workaround:*

            Although not currently one of the IdPs that is officially supported under Atlassian Access [SAML single sign-on|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders], Shibboleth can be used for single sign-on as described in SAML documentation in the section [1. Add the Atlassian product to your identity provider|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-1.AddtheAtlassianproducttoyouridentityprovider]
            New: {panel:borderStyle=solid|borderColor=#6A8EB3 |bgColor=#F8F8F8}
            Last update *2021 - January - 12*

            As part of an initiative to better consolidate customer feedback, we are closing this ticket as Invalid. The Identity Providers not listed under our [SAML SSO documentation|https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/] are not considered unsupported. Rather, they don't have public documentation/hub with details on how to get the integration configured, but that does not mean it is not possible nor not supported at Atlassian. As long as the IdP supports SAML 2.0, it should be possible to get the configuration done. We recommend contacting the IdP support if you don't find the documentation on their side.

            That said, thanks to everyone for watching and commenting on this ticket.

            Atlassian Team
            {panel}

            Add Shibboleth to the list of [Supported Identity Providers|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders] for SAML under Atlassian Access

            Shibboleth is an IdP solutions widely used by educational and government institutions and is a project which grew out of [Internet2|https://en.wikipedia.org/wiki/Internet2], which is well known within the open-source community

            *Workaround:*

            Although not currently one of the IdPs that is officially supported under Atlassian Access [SAML single sign-on|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders], Shibboleth can be used for single sign-on as described in SAML documentation in the section [1. Add the Atlassian product to your identity provider|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-1.AddtheAtlassianproducttoyouridentityprovider]
            João Nunes made changes -
            Link New: This issue is related to ACCESS-1000 [ ACCESS-1000 ]
            Narmada Jayasankar made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 595996 ]
            Avni Barman (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 480561 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3332652 ] New: JAC Suggestion Workflow 3 [ 3588155 ]
            Michael Andreacchio made changes -
            Workflow Original: ACCESS Suggestion workflow [ 3156143 ] New: JAC Suggestion Workflow [ 3332652 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Gabriel Muller (Inactive) made changes -
            Description Original: Add Shibboleth to the list of [Supported Identity Providers|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders] for SAML under Atlassian Access

            Shibboleth is an IdP solutions widely used by educational and government institutions and is a project which grew out of [Internet2|https://en.wikipedia.org/wiki/Internet2], which is well known within the open-source community

            *Workaround:*

            Although not currently one of the IdPs that is officially supported under Atlassian Access [SAML single sign-on|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders], Shibboleth can be used for single sign-on as described in SAML documentation as an [unsupported Identity provider|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-unsupportedidentityproviders]
            New: Add Shibboleth to the list of [Supported Identity Providers|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders] for SAML under Atlassian Access

            Shibboleth is an IdP solutions widely used by educational and government institutions and is a project which grew out of [Internet2|https://en.wikipedia.org/wiki/Internet2], which is well known within the open-source community

            *Workaround:*

            Although not currently one of the IdPs that is officially supported under Atlassian Access [SAML single sign-on|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders], Shibboleth can be used for single sign-on as described in SAML documentation in the section [1. Add the Atlassian product to your identity provider|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-1.AddtheAtlassianproducttoyouridentityprovider]
            Katherine Yabut made changes -
            Workflow Original: reviewflow [ 2821970 ] New: ACCESS Suggestion workflow [ 3156143 ]
            Rob Saunders made changes -
            Description Original: Add Shibboleth to the list of [Supported Identity Providers|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders] for SAML under Atlassian Access

            Shibboleth is an IdP solutions widely used by educational and government institutions and is a project which grew out of [Internet2|https://en.wikipedia.org/wiki/Internet2], which is well known within the open-source community
            New: Add Shibboleth to the list of [Supported Identity Providers|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders] for SAML under Atlassian Access

            Shibboleth is an IdP solutions widely used by educational and government institutions and is a project which grew out of [Internet2|https://en.wikipedia.org/wiki/Internet2], which is well known within the open-source community

            *Workaround:*

            Although not currently one of the IdPs that is officially supported under Atlassian Access [SAML single sign-on|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-supportedidentityproviders], Shibboleth can be used for single sign-on as described in SAML documentation as an [unsupported Identity provider|https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html#SAMLsinglesign-on-unsupportedidentityproviders]

              Unassigned Unassigned
              rsaunders@atlassian.com Rob Saunders
              Votes:
              19 Vote for this issue
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: