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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Audit Log
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None
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Severity 3 - Minor
Issue Summary
When an Organization Admin applies a filter (e.g., search string, time range, or event type) to the Organization Audit Logs, the UI correctly displays the filtered results. However, when selecting the "Export Log" option, the resulting CSV file ignores these filters and instead contains a bulk export of the most recent 10,000 entries.
This behavior contradicts the official documentation:
Source: [Export audit log | Atlassian Support|https://support.atlassian.com/security-and-access-policies/docs/export-audit-logs/]
"If you’re using the search or filter options when you export, the CSV file will only include the filtered activities."
Steps to Reproduce
- Go to Atlassian Administration. Select your organization if you have more than one.
- Select Insights, then Audit log.
- Apply a specific filter (e.g., search for a string like "claude.ai" or set a narrow time range).
- Verify that the UI displays a limited number of results that correspond with the filter.
- Click the "Export Log" button.
- Download the CSV file from the link provided in the automated email.
Expected Results
The CSV file should only include the filtered activities
Actual Results
The CSV file ignores the filter and contains the last 10,000 audit log entries from the past 180 days. The specific items filtered in the UI are not prioritized or isolated in the export.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available