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Type:
Bug
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Resolution: Unresolved
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Priority:
High
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Component/s: Internal - Org Policy
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None
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Severity 2 - Major
Issue Summary
When attempting to load the following features in the admin hub, the API returns 431 error Request Header Fields Too Large, which prevents the sites from loading:
https://admin.atlassian.com/o/\{org-id}/data-residency
https://admin.atlassian.com/o/\{org-id}/ip-allowlists
https://admin.atlassian.com/o/\{org-id}/encryption
Steps to Reproduce
- Obtain access to the Organization.
- Navigate to the above-mentioned panels. Notice that 431 errors are thrown and that pages can't be loaded.
Expected Results
The server should accept a request if the request headers exceed 4KB.
Actual Results
The server rejects the request with a 431 error if the header exceeds 4KB. Example:
Request URL: https://admin.atlassian.com/gateway/api/admin/v1/orgs/{ORG-ID}/policies?type=byok-encryptionRequest
Method: GET
Status Code 431 Request Header Fields Too Large
Workaround
Use the public API until the bug is fixed: https://developer.atlassian.com/cloud/admin/organization/rest/api-group-policies/#api-group-policies
- mentioned in
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