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  1. Atlassian Guard
  2. ACCESS-26

Document How to Edit Users in Organization > Managed Accounts

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    • Resolution: Fixed
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Once subscribed to Identity Manager you cannot:

      • edit account details from /admin/users
      • edit account details from id.atlassian.com

      Message Displayed when attempting to edit account details in id.atlassian.com:

      Your account is managed by your organization. Contact your organization administration to change your email address

      According to our documentation

      You can change someone's username, name, and email address for their account by editing the user from the user management page.

      We should make it clear that when subscribed to Identity Manager, editing user details is done through Organization > Managed Accounts

              hxue Helen (Inactive)
              jworley Jason Worley (Inactive)
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