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  1. Atlassian Guard
  2. ACCESS-2225

Organization audit log: For changes to product access groups, show the affected users

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    • Resolution: Unresolved
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      Problem Definition

      • The organization audit log shows events for granted/removed product access roles from group. Example:
      • However, the org. audit log doesn't indicate which users are affected by the changes

      Suggested Solution

      • When a group is granted/removed from the list of product access groups, list the affected user accounts in the "container" field or data field for the relevant audit log event
      • This logic can be also applied to group deletions

      Why this is important

      • When an org. admin makes changes to product access groups, it's not clear from the audit log alone which end users are affected by a change to the product access groups
      • In the screenshot above, we can see that product access for a group has been granted, and then revoked - the org. audit log doesn't show which users are affected by the changes and have lost/gained product access

      Workaround

      • No known workarounds, when a workaround is found - the workaround will be added here

          Form Name

            [ACCESS-2225] Organization audit log: For changes to product access groups, show the affected users

            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count New: 1
            Gabriel Orofino made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1006215 ]
            Derrick Nguyen made changes -
            Description Original: h3. Problem Definition
            * The organization audit log shows events for granted/removed product access roles from group. Example:
             !Screenshot 2025-04-08 at 16.01.00.png|thumbnail!


            h3. Suggested Solution
            * In the *Container* field or data field for the audit log event, list the affected user accounts
            * This logic can be also applied to group deletions

            h3. Why this is important
            * When an org. admin makes changes to product access groups, it's not clear from the audit log alone which end users are affected by a change to the product access groups
            * In the screenshot above, we can see that product access for a group has been granted, and then revoked - the org. audit log doesn't show _which_ users are affected by the changes
             
            h3. Workaround
            * No known workarounds, when a workaround is found - the workaround will be added here.
            New: h3. Problem Definition
             * The organization audit log shows events for granted/removed product access roles from group. Example:
            !Screenshot 2025-04-08 at 16.01.00.png|thumbnail!
             * However, the org. audit log doesn't indicate which users are affected by the changes

            h3. Suggested Solution
             * When a group is granted/removed from the list of product access groups, list the affected user accounts in the "container" field or data field for the relevant audit log event
             * This logic can be also applied to group deletions

            h3. Why this is important
             * When an org. admin makes changes to product access groups, it's not clear from the audit log alone which end users are affected by a change to the product access groups
             * In the screenshot above, we can see that product access for a group has been granted, and then revoked - the org. audit log doesn't show _which_ users are affected by the changes and have lost/gained product access

            h3. Workaround
             * No known workarounds, when a workaround is found - the workaround will be added here
            Derrick Nguyen made changes -
            Description Original: h3. Problem Definition
            * The organization audit log shows events for granted/removed product access roles from group. Example:



            h3. Suggested Solution
            * In the *Container* field or data field for the audit log event, list the affected user accounts
            * This logic can be also applied to group deletions

            h3. Why this is important
            * When an org. admin makes changes to product access groups, it's not clear from the audit log alone which end users are affected by a change to the product access groups
            * In the screenshot above, we can see that product access for a group has been granted, and then revoked - the org. audit log doesn't show _which_ users are affected by the changes
             
            h3. Workaround
            * No known workarounds, when a workaround is found - the workaround will be added here.
            New: h3. Problem Definition
            * The organization audit log shows events for granted/removed product access roles from group. Example:
             !Screenshot 2025-04-08 at 16.01.00.png|thumbnail!


            h3. Suggested Solution
            * In the *Container* field or data field for the audit log event, list the affected user accounts
            * This logic can be also applied to group deletions

            h3. Why this is important
            * When an org. admin makes changes to product access groups, it's not clear from the audit log alone which end users are affected by a change to the product access groups
            * In the screenshot above, we can see that product access for a group has been granted, and then revoked - the org. audit log doesn't show _which_ users are affected by the changes
             
            h3. Workaround
            * No known workarounds, when a workaround is found - the workaround will be added here.
            Derrick Nguyen created issue -

              Unassigned Unassigned
              dnguyen4 Derrick Nguyen
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              1 Vote for this issue
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                Created:
                Updated: