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  1. Atlassian Guard
  2. ACCESS-2206

User can setup Google Workspace connection even the same Google Workspace tenant has been integrated with other Org

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      Issue Summary

      User can setup Google Workspace connection even the same Google Workspace tenant has been integrated with other Org

      Steps to Reproduce

      1. Go to Admin Hub of Org A > Directory 
      2. Setup Free Google Workspace connection
      3. Go to Admin Hub of Org B > Directory
      4. Setup Free Google Workspace connection with the same Google tenant  

      Expected Results

      • Org admin will receive a warning message which will block the Google Workspace connection setup in Org B because same Google tenant has been integrated in Org A ans Gsync doesn't support syncing external users/unclaimed users

      Actual Results

      • Org admin can setup the Google Workspace connection successfully in Org B
      • It shows the number of synced users, and domains
      • All domains are synced through and verified but claim setting is Manual.
      • No users are claimed because users are claimed automatically as managed users in Org A
      • In the SCIM directory of Org B, all the user entries have been created but not linked to any existing account

      Workaround

      No workaround

            [ACCESS-2206] User can setup Google Workspace connection even the same Google Workspace tenant has been integrated with other Org

            Andrew Delaney made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1003289 ]
            Shawn Yang made changes -
            Resolution New: Not a bug [ 12 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]

            Shawn Yang added a comment -

            This is working as expected, please create a feature request if need be.

            Shawn Yang added a comment - This is working as expected, please create a feature request if need be.
            SET Analytics Bot made changes -
            Support reference count New: 1
            Ryan Van made changes -
            Component/s Original: User Sync - Initial SCIM Setup [ 61295 ]
            Component/s New: IdP SSO - Google Cloud (G Suite) [ 53304 ]
            Emily Q. created issue -

              2276519a4667 Ryan Van
              2835d42897d7 Emily Q.
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: