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  1. Atlassian Guard
  2. ACCESS-2200

Customer SSO redirect ignores the redirect request

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      Current scenario

      When using Refined for redirection during login to the JSM Customer Portal, the redirection configured by the Refined application will not be applied during the login phase for portal-only customer users. This is because the login workflow for these users doesn't incorporate the Refined redirection settings.

      However, it is important to note that this behavior differs for JSM users with the Agent role, who possess an Atlassian account. The login workflow for these users is distinct, allowing the redirection to function as anticipated.

       

      Expected Outcome

      Currently it is an expected behaviour but customer would like to have the redirection possible for portal only customer as well.

          Form Name

            [ACCESS-2200] Customer SSO redirect ignores the redirect request

              Unassigned Unassigned
              49f44d16b06e Himanshu Jadon
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                Created:
                Updated: