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      Problem Definition

      In the current Azure AD Sync setup, there is no option to change the admin credentials when the organisation admin wants to change it due to scenarios like an admin account getting deleted. This limitation requires customers to disconnect and reconnect the sync setup, which is problematic because disconnecting Azure AD Sync necessitates the deletion of the SAML SSO configuration.

      Suggested Solution

      Introduce a feature that allows admins to update the credentials used for connecting to Azure AD Sync without needing to disconnect the sync. This could be implemented by providing a screen where updated credentials can be entered, thus maintaining the existing sync setup.

      Why This is Important

      This feature is crucial because it simplifies the process of updating admin credentials, reduces the risk of errors associated with disconnecting and reconnecting, and maintains the integrity of the SAML SSO configuration. It enhances the user experience by providing a seamless transition when admin roles change.

      Workaround

      Currently, the only workaround is to disconnect and reconnect the Azure AD Sync, which involves deleting and reconfiguring the SAML SSO setup. This process poses a risk of misconfiguration and downtime for SAML login.

            [ACCESS-2109] Allow Admins to Change Credentials for Azure AD Sync

            No work has yet been logged on this issue.

              df1442399d33 Krishna Turlapati Venkata
              73202121d7a0 Anjaly Menon
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                Created:
                Updated: