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Suggestion
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Resolution: Unresolved
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None
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7
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Currently, the portal-only customer can't be enforced for MFA/2FA. The only option available is the SSO to enforce the security. The challenge with the SSO for the portal-only customer is how customers use this role for their business.
Portal-only customer is an external user and there might be people from various organizations as a portal-only customer. Therefore, setting up SSO through IDP as an alternative might be cumbersome.
Providing a dedicated authentication policy similar to the "External user security" policy to enable the 2FA (OTP) will be really helpful.