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  1. Atlassian Guard
  2. ACCESS-2028

Add User provisioning Troubleshooting log button to Identity provider directory page for Google Workspace sync and Azure AD sync integrations

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    • Resolution: Unresolved
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      Problem Definition

      At the moment, View troubleshooting log button is not showing up with Google Workspace sync and Azure AD sync integrations.
      The log itself is there, just the UI button is missing.

      Suggested Solution

      Add View troubleshooting log button to Identity provider directory page for Google Workspace sync and Azure AD sync integrations.

      Why this is important

      When orgAdmin troubleshoots user/group sync between their Identity provider and Atlassian, Troubleshooting log on Identity provider directory page of Atlassian organization highlights provisioning errors detected on Atlassian side.

      Workaround

      Troubleshooting log is available for Google Workspace sync and Azure AD sync integrations, and can be accessed via manually constructed link:

      https://admin.atlassian.com/o/{organization_Id}/idp/{IdP_directory_Id}/troubleshooting-log

              Unassigned Unassigned
              afda33d41b32 Roman P
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                Created:
                Updated: