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  1. Admin Experience
  2. AX-1494

Rotating DKIM Keys for Email Domain Verification

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      Some companies may require CNAME records/DKIM Keys to be rotated from time to time. On Atlassian's Admin hub (under admin.atlassian.com > Settings > Emails) there's currently no way of triggering the rotation. 

      The only workaround would be to remove the domain and re-add it. This process will generate a new domain verification TXT record, but the CNAME records' names and values will remain the same. Please note that this approach would require re-verification of the domain.

      Team, can you please consider having a feature implemented so an Org Admin may trigger a renewal of the CNAME/DKIM keys? 

            [AX-1494] Rotating DKIM Keys for Email Domain Verification

            Rodrigo B. made changes -
            Component/s Original: Org Management - Notifications [ 67191 ]
            Component/s New: Org Management - Notifications [ 80156 ]
            Key Original: ACCESS-2025 New: AX-1494
            Support reference count Original: 1
            Project Original: Atlassian Guard [ 18910 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Italo Oliveira Araujo made changes -
            Description Original: Some companies may require CNAME records/DKIM Keys to be rotated from time to time. On Atlassian's Admin hub (under admin.atlassian.com > Settings > Emails) there's currently no way of triggering the rotation. 

             

            The only workaround would be to remove the domain and re-add it, so it provides different values/keys.

             

            Team, can you please consider having a feature implemented so an Org Admin may trigger a renewal of the CNAME/DKIM keys?              		New: Some companies may require CNAME records/DKIM Keys to be rotated from time to time. On Atlassian's Admin hub (under admin.atlassian.com > Settings > Emails) there's currently no way of triggering the rotation. 

            The only workaround would be to remove the domain and re-add it. This process will generate a new domain verification TXT record, but the CNAME records' names and values will remain the same. Please note that this approach would require re-verification of the domain.

            Team, can you please consider having a feature implemented so an Org Admin may trigger a renewal of the CNAME/DKIM keys? 
            Kenneth De Coster created issue -

              Unassigned Unassigned
              ea8de7b38038 Kenneth De Coster
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                Created:
                Updated: