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Suggestion
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Resolution: Unresolved
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None
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3
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Current behavior
Currently, the ability to connect multiple identity providers is available to customers on enterprise plans.
Suggestion
It would be beneficial to have this feature included directly in the Atlassian Guard plans
Why is this important
There are some customers of Atlassian products that would benefit from this feature being purchasable standalone, outside of an enterprise subscription
[ACCESS-1942] Include the multiple Identity providers feature in the Atlassian Guard plans
Support reference count | Original: 2 | New: 3 |
Support reference count | Original: 1 | New: 2 |
Support reference count | New: 1 |
Description |
Original:
h3. Current behaviour
Currently, the ability to [connect multiple identity providers|https://support.atlassian.com/provisioning-users/docs/supported-identity-providers/#Connecting-multiple-identity-providers] is available to customers on enterprise plans. h3. Suggestion It would be beneficial to have this feature included directly in the Atlassian Guard plans h3. Why is this important There are some customers of Atlassian products that would benefit from this feature being purchasable standalone, outside of an enterprise subscription |
New:
h3. Current behavior
Currently, the ability to [connect multiple identity providers|https://support.atlassian.com/provisioning-users/docs/supported-identity-providers/#Connecting-multiple-identity-providers] is available to customers on enterprise plans. h3. Suggestion It would be beneficial to have this feature included directly in the Atlassian Guard plans h3. Why is this important There are some customers of Atlassian products that would benefit from this feature being purchasable standalone, outside of an enterprise subscription |
We were told verbally (and it seems mistakenly) that we could use Atlassian Guard on the Premium plan to connect to multiple IDPs, despite the literature stating that Enterprise was required. We were shocked and disappointed to find out that is not true. I'm sure it was a simple misunderstanding, but it is having a huge impact on multiple projects for our organization.
We have scrambled to put some instructions together for our affected, internal customers, and we're launching the first of the projects tonight without SSO. The sooner we can get this feature, the better!