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  1. Atlassian Guard
  2. ACCESS-1893

User admin is not loading users.

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      Issue Summary

      The user admin screen is not loading users. 

      Steps to Reproduce

      1. Navigate to the user directory
      2. The user list may give an error or may take a longer time to load. 

      Expected Results

      The user list in the admin should be shown correctly.

      Actual Results

      The admin may get an error "Something went wrong" (screenshot attached)

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

        1. Screenshot 2024-07-16 at 11.39.25 AM.png
          Screenshot 2024-07-16 at 11.39.25 AM.png
          78 kB

            [ACCESS-1893] User admin is not loading users.

            Kat N made changes -
            Labels Original: HOT-110445 New: HOT-110445 RIBS-SHORT
            SET Analytics Bot made changes -
            Support reference count New: 1
            Josh Gatmaitan made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]

            Josh Gatmaitan added a comment -

            This is Josh from the Access/Guard team. This bug is fixed and we have confirmed the user list to be working as expected. 

            Josh Gatmaitan added a comment - This is Josh from the Access/Guard team. This bug is fixed and we have confirmed the user list to be working as expected. 
            John A [Atlassian Support] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 926987 ]
            Sajan M made changes -
            Attachment New: Screenshot 2024-07-16 at 11.39.25 AM.png [ 460722 ]
            Sajan M made changes -
            Attachment Original: Screenshot 2024-07-16 at 11.13.40 AM.png [ 460721 ]
            Sajan M made changes -
            Attachment New: Screenshot 2024-07-16 at 11.13.40 AM.png [ 460721 ]
            Sajan M made changes -
            Labels New: HOT-110445
            Sajan M created issue -

              Unassigned Unassigned
              smathew3@atlassian.com Sajan M
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: