Problem Definition
Users invited for the first time to a cloud site and granted access to any number of products (and thus placed in those product's default group(s)) will not have a log specifically showing that the user was added to those product's default group(s).
This is also true when granting roles such as site administrator to an invited user. No details available in the org audit log
Suggested Solution
Organization audit logs should show more details for user invite events
- When a user is invited to a cloud site and granted access to any number of products, log that the user was added to those default groups.
- Indicate the role granted to a user during invite (ie. site administrator, basic user)
Why this is important
Allows admins to quickly confirm how, when and why a user was added to a default group.
Workaround
- Go to the Jira application audit logs
- Search for the "User created" event related to the invited user.
- Around the same timestamp, check for the "User added to group" event for the same user.
- details
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ACCESS-577 Audit log for user management
- Closed
- mentioned in
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