Problem Definition
Users invited for the first time to a cloud site and granted access to any number of products (and thus placed in those product's default group(s)) will not have a log specifically showing that the user was added to those product's default group(s).
This is also true when granting roles such as site administrator to an invited user. No details available in the org audit log
Suggested Solution
Organization audit logs should show more details for user invite events
- When a user is invited to a cloud site and granted access to any number of products, log that the user was added to those default groups.
- Indicate the role granted to a user during invite (ie. site administrator, basic user)
Why this is important
Allows admins to quickly confirm how, when and why a user was added to a default group.
Workaround
- Go to the Jira application audit logs
- Search for the "User created" event related to the invited user.
- Around the same timestamp, check for the "User added to group" event for the same user.
- details
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ACCESS-577 Audit log for user management
- Closed
- mentioned in
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[ACCESS-1653] Organization audit logs should show more details for user invite events
| Support reference count | Original: 5 | New: 6 |
| Description |
Original:
h3. Problem Definition
Users invited for the first time to a cloud site and granted access to any number of products (and thus placed in those product's default group(s)) will not have a log specifically showing that the user was added to those product's default group(s). This is also true when granting roles such as site administrator to an invited user. No details available in the org audit log h3. Suggested Solution When a user is invited to a cloud site and granted access to any number of products, log that the user was added to those default groups. h3. Why this is important Allows admins to quickly confirm how, when and why a user was added to a default group. h3. Workaround There is no workaround at the moment. Generally, the "user was invited to your site/product" organization audit log message implies that the user was added to the default groups of that product. |
New:
h3. Problem Definition
Users invited for the first time to a cloud site and granted access to any number of products (and thus placed in those product's default group(s)) will not have a log specifically showing that the user was added to those product's default group(s). This is also true when granting roles such as site administrator to an invited user. No details available in the org audit log h3. Suggested Solution Organization audit logs should show more details for user invite events * When a user is invited to a cloud site and granted access to any number of products, log that the user was added to those default groups. * Indicate the role granted to a user during invite (ie. site administrator, basic user) h3. Why this is important Allows admins to quickly confirm how, when and why a user was added to a default group. h3. Workaround * Go to the Jira application audit logs * Search for the "User created" event related to the invited user. * Around the same timestamp, check for the "User added to group" event for the same user. |
| Description |
Original:
h3. Problem Definition
Users invited for the first time to a cloud site and granted access to any number of products (and thus placed in those product's default group(s)) will not have a log specifically showing that the user was added to those product's default group(s). h3. Suggested Solution When a user is invited to a cloud site and granted access to any number of products, log that the user was added to those default groups. h3. Why this is important Allows admins to quickly confirm how, when and why a user was added to a default group. h3. Workaround There is no workaround at the moment. Generally, the "user was invited to your site/product" organization audit log message implies that the user was added to the default groups of that product. |
New:
h3. Problem Definition
Users invited for the first time to a cloud site and granted access to any number of products (and thus placed in those product's default group(s)) will not have a log specifically showing that the user was added to those product's default group(s). This is also true when granting roles such as site administrator to an invited user. No details available in the org audit log h3. Suggested Solution When a user is invited to a cloud site and granted access to any number of products, log that the user was added to those default groups. h3. Why this is important Allows admins to quickly confirm how, when and why a user was added to a default group. h3. Workaround There is no workaround at the moment. Generally, the "user was invited to your site/product" organization audit log message implies that the user was added to the default groups of that product. |
| Summary | Original: Organization audit logs should show users being added to default groups when first invited to a site | New: Organization audit logs should show more details for user invite events |
| Support reference count | Original: 4 | New: 5 |
| Support reference count | Original: 3 | New: 4 |
| Labels | New: guard-s7 |
| Support reference count | Original: 2 | New: 3 |
| Support reference count | Original: 1 | New: 2 |
| Resolution | Original: Tracked Elsewhere [ 15 ] | |
| Status | Original: Closed [ 6 ] | New: Gathering Interest [ 11772 ] |