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  1. Atlassian Guard
  2. ACCESS-1648

Sync all option to resolve group conflicts fails because of the error Resource [GROUP] xxxxxxx not found

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      Issue Summary

      Sync all option to resolve group conflicts fails if there is an existing group on Atlassian Directory that was deleted from IdP and remains orphaned in Atlassian, and the error captured in HAR file:

      Resource [GROUP] xxxxxxx not found

      Steps to Reproduce

      1. Navigate to Security >> Identity Providers >> Select the Directory (Azure AD)
      2. In the User Provisioning Section, Click Review Groups >> Sync all groups

      Expected Results

      The groups should sync as expected without showing any error.

      Actual Results

      The below exception is thrown in the HAR file:

      {"schemas":["urn:ietf:params:scim:api:messages:2.0:Error"],"status":"404","detail":"Resource [GROUP] xxxxxxxxxxxx not found"}% 
      

      The reason for the error could be because of the below possibility:

      • The group was synced from IDP
      • The group generated a group conflict
      • The group got deleted in IDP(SCIM Group ID cleared)
      • The group conflict got orphaned

      Workaround

       

              Unassigned Unassigned
              6af61acd71eb Praneeth Garimella
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                Created:
                Updated:
                Resolved: