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Bug
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Resolution: Timed out
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Low
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2
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Severity 2 - Major
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Issue Summary
Sync all option to resolve group conflicts fails if there is an existing group on Atlassian Directory that was deleted from IdP and remains orphaned in Atlassian, and the error captured in HAR file:
Resource [GROUP] xxxxxxx not found
Steps to Reproduce
- Navigate to Security >> Identity Providers >> Select the Directory (Azure AD)
- In the User Provisioning Section, Click Review Groups >> Sync all groups
Expected Results
The groups should sync as expected without showing any error.
Actual Results
The below exception is thrown in the HAR file:
{"schemas":["urn:ietf:params:scim:api:messages:2.0:Error"],"status":"404","detail":"Resource [GROUP] xxxxxxxxxxxx not found"}%
The reason for the error could be because of the below possibility:
- The group was synced from IDP
- The group generated a group conflict
- The group got deleted in IDP(SCIM Group ID cleared)
- The group conflict got orphaned
Workaround