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  1. Atlassian Guard
  2. ACCESS-1572

Allow unmapped/empty fields to be editable by admins or user for IDP synced accounts

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      Background :
      There are use cases where certain SCIM attributes are intentionally skipped for the provisioning setup. ie.

      Full name
      Job title
      Department
      Timezone
      Organization

      Suggestion :
      Allow unmapped/empty fields to be editable by admins in managed accounts and by end user's in their profile.
      OR
      Allow admins to configure in the Admin hub which fields remain to be editable.

            [ACCESS-1572] Allow unmapped/empty fields to be editable by admins or user for IDP synced accounts

            Birger Robrecht [avono AG] added a comment -

            We encountered a significant issue after migrating our users with Atlassian accounts to Access and connecting an IDP. Previously, users could maintain certain information themselves, but now these fields are locked. This has led to the persistence of incorrect data, which is more problematic than having no data at all. Currently, users are unable to update their incorrect information, and admins are also unable to correct or remove it. This situation is particularly frustrating for job titles, as they are often inaccurate and cannot be updated.

            Birger Robrecht [avono AG] added a comment - We encountered a significant issue after migrating our users with Atlassian accounts to Access and connecting an IDP. Previously, users could maintain certain information themselves, but now these fields are locked. This has led to the persistence of incorrect data, which is more problematic than having no data at all. Currently, users are unable to update their incorrect information, and admins are also unable to correct or remove it. This situation is particularly frustrating for job titles, as they are often inaccurate and cannot be updated.

              Unassigned Unassigned
              fa0678a90f16 Avrinder Singh
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              8 Vote for this issue
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                Created:
                Updated: