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  1. Atlassian Guard
  2. ACCESS-1444

Allow Org Admin to receive email notification before SAML certificate expiry

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      Customer would like to receive email notification regarding SAML certification expiry along with banner notification

            [ACCESS-1444] Allow Org Admin to receive email notification before SAML certificate expiry

            Adam Buckingham added a comment -

            Can I suggest that Atlassian update their documentation.

            It currently says:

            “A SAML certificate is only valid for a period of time. You specify the lifespan of your SAML certificate in your identity provider. We notify you 30 days before your certificate expires and then after your certificate expires.”

            This notification is certainly not good enough - there would be many an org admin that would not be looking in these settings to see this ‘notification’. Actual cert expiry and users not being able to login is likely the first ‘notification’ admins are going to get! Not the best user experience.

            Adam.

            Adam Buckingham added a comment - Can I suggest that Atlassian update their documentation. It currently says: “A SAML certificate is only valid for a period of time. You specify the lifespan of your SAML certificate in your identity provider. We notify you 30 days before your certificate expires and then after your certificate expires. ” This notification is certainly not good enough - there would be many an org admin that would not be looking in these settings to see this ‘notification’. Actual cert expiry and users not being able to login is likely the first ‘notification’ admins are going to get! Not the best user experience. Adam.

              Unassigned Unassigned
              2835d42897d7 Emily Q.
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                Created:
                Updated: