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Bug
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Resolution: Unresolved
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Low
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10
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Minor
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Issue Summary
Preferred language SCIM attribute does not propagate to the end user's settings
Steps to Reproduce
- As the end user, set English as the preferred language via https://id.atlassian.com/manage-profile/account-preferences
- Set up provisioning and map the preferred language to an IDP attribute.
- For the same user above, set the IDP attribute to "fr" (French)
- Wait for the sync to happen
Expected Results
The end user's preferred language should be updated to French.
Actual Results
The preferred language remains the same (English)
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
[ACCESS-1377] Preferred language SCIM attribute does not propagate to the end user's settings
Is there any ETA on thix ticket? I don't quite understand why this has priority low and severity minor? I would say that its rather important for a company to its internal or external customers to help them in their language. Service portal with requests that the customer doesn't understand doesn't do much. Atlassian guides its even recomended to set the default langauge to the same language as majority of customers use..
This issue has been outstanding for far too long...