Log inSkip to main contentSkip to sidebar
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
If a user has product access to a Bitbucket repository, but has never logged in, the Managed Accounts page is does not show Bitbucket as one of the products that the user has access to.
Steps to Reproduce
Have a managed account.
Check on their account in the "Managed Accounts" page, and confirm that they do not have any "Product Access".
No product access
Add them into a Bitbucket repository as a User.
Check on the "Managed Accounts" page, and "Bitbucket" will still not be listed.
There is a slight delay for other products, like Jira and Confluence, and the product access will show up within an hour after they're added to it, even if the user never logs in.
But for Bitbucket Cloud, unless the user logs in, the product is not listed.
Expected Results
Bitbucket should be listed as a product that the Managed Account has access to, even if they've not logged in before.
Actual Results
Unless the user logs in, the Product Access is not updated.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Form Name
[ACCESS-1366] Product Access for Bitbucket is not showing up for Managed Accounts if the user has never logged into the repository