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  1. Atlassian Guard
  2. ACCESS-1352

Audit log for Customer Notification configuration (Jira Service Management)

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
    • Audit Log
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      Problem Definition

      Currently, Audit log didn't include for "Customer Notification" changes. There's no way to track who update the configuration.

      Suggested Solution

      Include "Customer Notification" changes in Audit log

      Why this is important

      Sometimes the feature enabled or disable unintendedly. It's best to have information on how update it.

      Workaround

      No workaround

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            [ACCESS-1352] Audit log for Customer Notification configuration (Jira Service Management)

            Anusha Rutnam made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Anusha Rutnam made changes -
            Summary Original: Audit log for Customer Notification configuration New: Audit log for Customer Notification configuration (Jira Service Management)
            Anusha Rutnam made changes -
            Attachment New: screenshot-2.png [ 434689 ]
            Anusha Rutnam made changes -
            Attachment New: screenshot-1.png [ 434688 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Narmada Jayasankar made changes -
            Assignee New: Jonathon Yu [ jyu@atlassian.com ]
            Anusha Rutnam made changes -
            Link New: This issue is related to JRACLOUD-79986 [ JRACLOUD-79986 ]
            Anusha Rutnam made changes -
            Component/s Original: Global Administration - Audit Log [ 62500 ]
            Component/s New: Audit Log [ 58500 ]
            Key Original: JRACLOUD-79834 New: ACCESS-1352
            Project Original: Jira Cloud [ 18514 ] New: Atlassian Access [ 18910 ]
            Anusha Rutnam made changes -
            Component/s Original: Customer Notifications - Configuration & Customisation [ 46694 ]
            Component/s New: Global Administration - Audit Log [ 62500 ]
            Key Original: JSDCLOUD-8488 New: JRACLOUD-79834
            Project Original: Jira Service Management Cloud [ 18512 ] New: Jira Cloud [ 18514 ]
            SET Analytics Bot made changes -
            UIS Original: 85 New: 0

              jyu@atlassian.com Jonathon Yu
              nroslan Atiqah Roslan
              Votes:
              3 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: