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  1. Atlassian Guard
  2. ACCESS-1341

Contain the site creator in "mailto" when discovered products list no Admins

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      Issue Summary

      If the following 2 conditions are met:

      • a site is created by a user who is a managed account, and
      • all the current site admins are unmanaged,

      the "Discovered products" feature would:

      • show no Admins, and
      • Contact admins contain no email addresses in "mailto:"

      This is an intentional behavior according to support.atlassian.com:

      If your managed accounts are removed as organization admins, the product continues to appear as a Discovered product, but you won’t see any contact information under Admins.

      Steps to Reproduce

      1. Login to Atlassian Cloud with a managed account
      2. Start a site
      3. Remove yourself from the site admins
      4. The organization admins will see a vacant list in Discovered products > Admins

      Expected Results

      There's room to improve:

      • clarify the reason why the organization admins see no Admins, and
      • contain the site creator's email addresses in "mailto:"
      • show the site creator in the table (the CSV contains the creator's contact).

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [ACCESS-1341] Contain the site creator in "mailto" when discovered products list no Admins

              Unassigned Unassigned
              kyamamoto@atlassian.com K. Yamamoto
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                Created:
                Updated: