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Suggestion
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Resolution: Unresolved
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27
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Hi all,
We decided to build a new API to solve this use case you can find it here: https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-orgs-orgid-directory-users-accountid-last-active-dates-get
If you have any feedback regarding the API please reach out!
Thanks,
Stefan
Hi everyone,
I have some good news! My team has released a last_active field for managed accounts in the Organization API. The get users in an org endpoint provides further documentation of this process.
This API will provide last active date information for managed accounts, which means you must have an organization and a verified domain. An "organization" is a unified view of the sites and products that your company is using. You can check if you have an organization already by visiting admin.atlassian.com. You should see a list of your organizations under "Organizations."
If you don't have an organization, you can create one by following the directions on this doc.
Once you have an organization created, you'll need to claim a domain, which can be done by following the instructions here.
After claiming a domain, you should be able to follow the directions on the Organization API documentation to get last_active data for your managed accounts.
I hope this is helpful. Please let me know if these directions are unclear or if any additional questions arrive. Thank you for voting and commenting on this issue, and we remain committed to improving the functionality of our REST APIs.
Thanks,
Rak Garg
rgarg@atlassian.com
Product Manager, Atlassian
Problem Definition
With the introduction of Per User Pricing for Atlassian Cloud - Atlassian Automating tracking for last active users is important for our Customers to manage and audit their users and to check the accuracy of the billing from Atlassian.
Suggested Solution
Add the Last Active Date as a field in the REST API endpoint /rest/api/2/user
Workaround
No Workaround for automation, to get the Last Active Date customers are referring to the information in User Management.
- duplicates
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ID-161 Ability to sort users by last active
- Closed
- followed by
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ACCESS-1783 Last Active inform inaccurate time in Users Page
- Long Term Backlog
- relates to
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ID-8074 Ability to retrieve last_seen data per product via REST API
- Gathering Interest