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  1. Atlassian Guard
  2. ACCESS-1255

Ability to transfer products between organizations without the need to revert from the new admin UI to the old admin UI

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      Problem Definition

      At present, the process to Transfer products to another organization is only available to sites using the old admin UI.

      Suggested Solution

      Implement means to merge organizations regardless of whether or not they are using the old admin UI or the new admin UI

      Why this is important

      While organization admins can create a support case to seek Atlassian Support help here, in order to be able to merge organization and transfer sites between organizations, both sites need to be using the old admin UI. 

      Currently, once the UI has been reverted to the old UI, it cannot be switched back to the new UI.

      Workaround

      Currently, sites that are unable to self-service this are required to create a support case over in https://support.atlassian.com/contact/

            [ACCESS-1255] Ability to transfer products between organizations without the need to revert from the new admin UI to the old admin UI

            Rob Saunders added a comment -

            Our Admin Experience team is actively working on solutions for resolve this issue - these are around unifying the new/old Admin UI, and allowing consolidation of orgs.
            Will update this issue when there is a public cloud roadmap ticket to follow

            Rob Saunders added a comment - Our Admin Experience team is actively working on solutions for resolve this issue - these are around unifying the new/old Admin UI, and allowing consolidation of orgs. Will update this issue when there is a public cloud roadmap ticket to follow

            patrick.hajj added a comment -

            we also have the same issue, it is sad that we cannot go from the old UI to the new UI.

            patrick.hajj added a comment - we also have the same issue, it is sad that we cannot go from the old UI to the new UI.

            Daniel MERCIER added a comment -

            It is conundrum that we can go from the new UI to the old UI but we cannot go from the old UI to the new UI. All the while, the merge organization tool is stuck at the old UI.

            We are planning to launch a merge campaign, beginning next year, to federate our broad and diverse 😣 ecosystem. This is a must have feature for us. 

             

            Please vote 😆.

             

            PS: Waiting as well on the delete organization.

            Daniel MERCIER added a comment - It is conundrum that we can go from the new UI to the old UI but we cannot go from the old UI to the new UI. All the while, the merge organization tool is stuck at the old UI. We are planning to launch a merge campaign, beginning next year, to federate our broad and diverse 😣 ecosystem. This is a must have feature for us.    Please vote 😆.   PS: Waiting as well on the delete organization .

              rsaunders@atlassian.com Rob Saunders
              aheinzer Andy Heinzer
              Votes:
              49 Vote for this issue
              Watchers:
              59 Start watching this issue

                Created:
                Updated: