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  1. Admin Experience
  2. AX-464

Ability to transfer products between organizations without the need to revert from the new admin UI to the old admin UI

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      Problem Definition

      At present, the process to Transfer products to another organization is only available to sites using the old admin UI.

      Suggested Solution

      Implement means to merge organizations regardless of whether or not they are using the old admin UI or the new admin UI

      Why this is important

      While organization admins can create a support case to seek Atlassian Support help here, in order to be able to merge organization and transfer sites between organizations, both sites need to be using the old admin UI. 

      Currently, once the UI has been reverted to the old UI, it cannot be switched back to the new UI.

      Workaround

      Currently, sites that are unable to self-service this are required to create a support case over in https://support.atlassian.com/contact/

            [AX-464] Ability to transfer products between organizations without the need to revert from the new admin UI to the old admin UI

            Rodrigo B. made changes -
            Component/s Original: Org Management - Transfer Products [ 66402 ]
            Component/s New: Footprint Management - Transfer Apps [ 80158 ]
            Key Original: ACCESS-1255 New: AX-464
            Support reference count Original: 158
            Project Original: Atlassian Guard [ 18910 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
            Support reference count Original: 157 New: 158
            SET Analytics Bot made changes -
            Support reference count Original: 156 New: 157
            SET Analytics Bot made changes -
            Support reference count Original: 154 New: 156
            SET Analytics Bot made changes -
            Support reference count Original: 153 New: 154
            SET Analytics Bot made changes -
            Support reference count Original: 152 New: 153
            Ira Kudriashova made changes -
            Labels Original: RIBS-SHORT guard-s7 New: guard-s7 ribs-long
            SET Analytics Bot made changes -
            Support reference count Original: 156 New: 152
            SET Analytics Bot made changes -
            Support reference count Original: 155 New: 156
            SET Analytics Bot made changes -
            Support reference count Original: 154 New: 155

              rsaunders@atlassian.com Rob Saunders
              aheinzer Andy Heinzer
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              Watchers:
              63 Start watching this issue

                Created:
                Updated: