Uploaded image for project: 'Atlassian Guard'
  1. Atlassian Guard
  2. ACCESS-1235

Get users org REST API shows access_billable: true without Atlassian Access subscription

XMLWordPrintable

      Issue Summary

      While using the organization REST API endpoint https://api.atlassian.com/admin/v1/orgs/<ORG_ID>/users, it will show that the managed accounts are billable to access, even though you do not have an Atlassian Access subscription.

      Steps to Reproduce

      1. Verify a domain in your organization;
      2. Run the organization get users REST API endpoint - you can use the following JS script: 
        fetch("https://api.atlassian.com/admin/v1/orgs/<ORG_ID>/users",{
     headers:{
         "Accept": "application/json",
         "Authorization": "Bearer Sl4xKKVwkTB1zCue4PrY"
     }
}).then(function(response) {
    response.json().then(function(responseText) {
        console.log(responseText);
    });
});
      3. Check the Atlassian accounts.

      Expected Results

      As the Organization do not have Atlassian Access, the access_billable information is set to false.

      Actual Results

      The access_billable info is set to true.

      1:
access_billable: true
account_id: "<AAID>"
account_status: "active"
account_type: "atlassian"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [ACCESS-1235] Get users org REST API shows access_billable: true without Atlassian Access subscription

            Kat N made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]

            Kat N added a comment -

            Hi everyone,
            Thank you for watching, following, and providing valuable feedback for our teams. Due to inactivity, we will be closing this bug as "Timed Out", but if this is still affecting your team, let us know so we can potentially re-evaluate.

            Kat N added a comment - Hi everyone, Thank you for watching, following, and providing valuable feedback for our teams. Due to inactivity, we will be closing this bug as "Timed Out", but if this is still affecting your team, let us know so we can potentially re-evaluate.
            Emily Q. made changes -
            Labels New: guard-s8
            Dilip Venkatesh made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]

            Rafa Salomão added a comment -

            Rafa Salomão added a comment -
            SET Analytics Bot made changes -
            Support reference count New: 1
            Vinicius (Inactive) created issue -

              Unassigned Unassigned
              vsiqueira Vinicius (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: