Uploaded image for project: 'Atlassian Guard'
  1. Atlassian Guard
  2. ACCESS-1235

Get users org REST API shows access_billable: true without Atlassian Access subscription

XMLWordPrintable

      Issue Summary

      While using the organization REST API endpoint https://api.atlassian.com/admin/v1/orgs/<ORG_ID>/users, it will show that the managed accounts are billable to access, even though you do not have an Atlassian Access subscription.

      Steps to Reproduce

      1. Verify a domain in your organization;
      2. Run the organization get users REST API endpoint - you can use the following JS script: 
        fetch("https://api.atlassian.com/admin/v1/orgs/<ORG_ID>/users",{
     headers:{
         "Accept": "application/json",
         "Authorization": "Bearer Sl4xKKVwkTB1zCue4PrY"
     }
}).then(function(response) {
    response.json().then(function(responseText) {
        console.log(responseText);
    });
});
      3. Check the Atlassian accounts.

      Expected Results

      As the Organization do not have Atlassian Access, the access_billable information is set to false.

      Actual Results

      The access_billable info is set to true.

      1:
access_billable: true
account_id: "<AAID>"
account_status: "active"
account_type: "atlassian"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [ACCESS-1235] Get users org REST API shows access_billable: true without Atlassian Access subscription

            No work has yet been logged on this issue.

              Unassigned Unassigned
              vsiqueira Vinicius (Inactive)
              Affected customers:
              3 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: